Forms All these forms must be filled out prior to gaining access to the Messenger System. The Messenger Service Agreement should be signed by an officer of your company, or other person authorized to execute contracts. Attachment A will name a Primary Contact for Messenger System matters, along with default contact information for your company’s future contracts. Attachment B should be filled out for each person who will need access to the Messenger System. Check the appropriate boxes for the pipeline(s) to which each person will need access.
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The person named as the Primary Contact for Messenger System matters on Attachment A may sign page 2 of each Attachment B. If the Primary Contact requests an ID, that person’s supervisor should sign his/her Attachment B, since we don’t allow anyone to sign his/her own form. You can type information directly into the forms, then print, and scan and email or fax them back to the email address/fax number shown on page 2 of Attachment B. Messenger+ Installation Messenger requires that you have Citrix installed on your PC. We recommend Version 3.4 (sometimes shown as 220.127.116.11) or greater. Click to download and install Version 3.4.
When prompted, you will want to “save” the file to your PC. Step-by-step instructions for installing Citrix are available below.
If you already have a version of Citrix installed, the current version should probably be uninstalled before installing the new version. It would be a good idea to get your IT staff involved in this process. A: If you are the Service Requester or the Billing Agent on a contract, your invoice can be accessed from the Messenger system for viewing, emailing or faxing. An email will be sent to the Billing Contact for each contract as soon as invoices are finalized notifying that contact that the invoices can be accessed online. Invoices remain available for 14 months.